Service Contracts

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Take advantage of our service and maintenance contract options, and ensure that your heater and control panel assets are maintained at peak performance all day, every day.

Why Use Our Service Contracts

Our maintenance solutions are designed to help you maximise the performance of your heating and control systems — and the best way to acquire, schedule and manage these maintenance solutions is through an EX Services contract. Start your coverage by choosing from our standard or advanced contract packages, or pick and choose from a range of contract options to suit your business and maintenance needs. With our dedicated team of engineers providing you with product support anywhere in the world, you’ll have the peace-of-mind you need that your critical equipment are being monitored and protected by highly-skilled servicing professionals, allowing you to focus on other important functions of your business.

EX Services maintenance contracts offer the following benefits:

  • Direct support with engineers who understand every aspect of your equipment in detail
  • Increased equipment reliability through routine inspection and proactive maintenance
  • Reduced downtime, as well as minimised repair and maintenance costs through routine replacement of consumables and early identification of potential issues
  • Assurance of equipment lifespan, by the strict adherence to correct maintenance routines
  • Regular equipment checks with site visits that can be pre-scheduled to fit around your commitments
  • Convenience through fixed payment options
  • Discounted servicing rates that are only applicable to contract holders


Standard Advanced
6 month routine maintenance
12 month routine maintenance (including heater terminal enclosure inspection)
EX status validation
Spares discount
Labour discount
Spares stock check
Site survey
24 hour technical support
Maintenance days included
Inclusive repairs spares
Bundle removal and inspection